Service Agreement

This Terms of Service Agreement and User Rights text include the ordering, submission, delivery, payment of payment, return, confidentiality, security and so on of the commercial relationship between "http://castletroy.net" (CASTLE TROY) and its customers. items are an editor text.


ORDER SHIPMENTS AND DELIVERY


Your order is delivered to our customers or the person or organization at the address indicated by us within the period described on our site, depending on the distance of your delivery address specified by our customer for each product, provided that it does not exceed the legal 30-day period. Deliveries will be delivered only by the cargo companies designated by our site or by our identity distribution network. Our customers cannot request delivery with a different shipping company.


The shipping fee for your orders is met by adding the total order value from our customers at the last stage of shopping on our site. The shipping charge of the orders is automatically indicated to our customers on our website. Shipping charges are calculated online on our website during shopping and added to the invoice. On the basket page, it is always clear how much our customers will pay and this is clearly stated. Thus, product price and cargo price are reflected to the final payment amount. Orders are paid by the consignor because our customers do not pay any extra fees when receiving the products ordered.


If you have placed your order as a pre-order, you will receive your order on the day indicated on our website. There may be a delay of 1 or 2 days. Delivery time is 15 days.


If the ordered product is to be delivered to a different person or organization than our customers, our website and our company cannot be held responsible for not accepting the delivery.


Our customers must check the order package at the time of delivery. As soon as the package is received, the order will be deemed to have been delivered completely and firmly by the cargo officer. For this reason, we ask you to open your package in front of the cargo officer and to identify the problematic products (if any) in front of you when receiving your orders. In order to initiate the return process, you must report the situation to the cargo officer's witness and inform us. Whether the package you received is opened before you or whether the incoming package is deformed must be stated in the record and signed by both you and the cargo officer.


Our customers declare, accept and undertake to enter all the information requested on the website completely and accurately. "Http://castletroy.net" from sales over the age of 18 and Turkey is carried out by customers residing. If our customers mislead us and make the order even though they are under the age of 18, our website has the right to cancel the order unilaterally. In such a case, our customer and / or his / her first-degree guardian is responsible for the legal problem that our company will face; will not be entitled to claim any rights and claims under any circumstances.


CASTLE TROY is authorized to change, increase, decrease or remove payment options over time. No tax free sales. All products sold K.D.V. Applied.


Our company "http://castletroy.net" web site to provide services to users during or at any time during the breakdown or other technical reasons; interruption or termination of the provision of such services or interruption of service; shall not be liable for any failure due to hardware, software or internet server or inventory shortage.


http://castletroy.net, CASTLE TROY. The product and company names mentioned on the Site may be the trademarks and trade names of their respective owners. CASTLE TROY reserves the right to change the site content, product prices and all such site information and elements without prior notice in its web site "http://castletroy.net". All visitors and members who use our site; accept the information and warnings described above.


For orders given with the option of transfer payment, the order will be canceled automatically if the cost of the order is not made within 3 days and the product reserved for that customer will be re-added to the stocks for 3 days and put on sale. Our company is not responsible for the cancellation of the order due to this situation and the customer not being able to order the product again. All costs incurred due to this situation belong to our customers and they are accepted by the customers who are exempted from all the problems that may occur.


In the event of any bilateral disputes arising from the Terms of Service Agreement and the User Rights text, the Consumer Arbitration Committees and the Consumer Courts at the place of settlement of the order / buyer or seller are authorized up to the value declared by the Ministry of Industry and Trade. In the event of the order being fulfilled, our customer is deemed to have accepted all the terms and conditions of use on our site.